Pre- Order Policy
We all want to be first in line for the latest fashion, but hot items can often sell out quick. Our pre-order program offers our Nickidoll's the chance to reserve select items, before they are fully available in our warehouse stock. Take advantage of this amazing opportunity to grab your favorite outfit, often at special discounted pre-order pricing
Of course, our pre-order program is a great offer and has a few special conditions.
- When an item is listed for pre-order, normally we will provided a scheduled ship date. This date is our best case scenario shipping date. We work directly with our vendors to ensure we provide the most accurate information at all times. However, this date is an estimate only and may change, due to certain circumstances beyond our control.
- As a general rule, we are unable to guarantee any delivery dates for pre-order items. It is our policy to work to get your order, to you, as quickly as possible. In doing so, we will keep you informed of any delays via email. We also ask that you contact us directly concerning expedited shipping for pre-order items within 48 hours of the original estimated ship date. We will be able to work with you to upgrade your shipping method, for an additional fee (above the standard flat rate shipping fee for your region, as dictated by the carrier),
- If we should miss the original estimated schedule ship date by more than three business days, we will gladly allow you to cancel your pre-order items for store credit or a refund less a $15.00 restocking/ cancellation fee.
- If for any reason we are unable to fulfill your order, tnforever will issue a full and complete refund for the purchase amount (including all shipping costs, taxes and other fees) paid by you, for your pre-order items.
- Pre-ordered items require that payment in full is made to secure your item, funds are transferred as soon as your transaction is processed.